Privacy Policy

1. Introduction

At Treatss, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and services (collectively, the "Service").

2. Information We Collect

We collect several types of information from and about users of our Service, including:

• Personal Data: Name, email address, phone number, delivery address, and payment info.
• Usage Data: Your interactions with our Service, order history, and browsing behavior.
• Location Data: With permission, we access location data to offer services like delivery and vendor discovery.
• Device Information: IP address, device type, OS, browser, and device identifiers.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer support and respond to your requests
• Improve and personalize your experience
• Send notifications, confirmations, and promotions
• Detect and prevent fraud or misuse
• Comply with legal and regulatory obligations

4. Information Sharing

We may share your information with third parties as necessary to provide the Service:

• Restaurants: To process and prepare your orders.
• Delivery Partners: To deliver your orders to your location. These partners are not employed by Treatss.
• Service Providers: For tasks such as payments, analytics, and customer support.
• Legal Compliance: If required by law or to protect our platform and users.

Treatss does not sell your personal data. Any data shared is strictly used for operational or legal purposes.

5. Data Security

We implement technical and organizational safeguards to protect your data. However, no online platform can be 100% secure, so we cannot guarantee absolute security.

6. Your Rights

You may have rights over your data, including:

• Access to your personal data
• Correction of inaccurate data
• Request deletion (subject to legal allowances)
• Object to processing or request limitations
• Data portability (when applicable)

To make any request, contact us via the email below.

7. Children's Privacy

Treatss is not intended for children under 13 years of age. We do not knowingly collect data from minors. If we become aware of such a case, we will delete the data promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last Updated" date. Continued use of the platform implies acceptance of the revised policy.

9. Contact Us

If you have any questions or wish to exercise your rights, please contact us at [email protected].